Frequently Asked Questions

Have a question about our adaptive bras or how to care for them? Here's everything you need to know.

If you can't find an answer here, you can use our Contact Form to ask us your question.

A bra designed specifically for women with hand mobility challenges or health conditions that make it difficult to dress and undress without assistance. Fresh Comfort has created bras that meet these needs by designing bras with a full front closure to dress easier and feel more comfortable.

Yes. The adjustable Velcro® front closure eliminates the need to fasten small hooks or manipulate difficult zippers, making it a convenient option for women with arthritis or limited fine motor control.

No. The Fresh Comfort Bras open completely at the front, so the wearer does not need to step into the garment.

Yes. The adjustable front closure allows the wearer to expand or reduce the band size for a more personalized fit beneath the cups. Both, the Easy-Open and the Easy-On styles offer this feature. The plastic snap also can be used or not depending on the fit and comfort of the wearer. 

Yes. The removable cup pads in the size range of S, M, L provide shaping, modesty coverage, and light support. They can be removed according to the wearer’s preference.

Our seamless underwear is circular-knit, allowing for stretch and recovery to fit different sizes. As the wearer moves around, the garments stay put and there are no seams to irritate the skin. Fresh Comfort Seamless USA made fabric is soft and smooth for all-day comfort. 

The Easy-On and Easy-Open bras feature a Velcro® closure that can be tightened or loosened to the wearer's comfort level under the bust. The snap can be closed or not used depending on the preference of the wearer.

Ideally, you'll want one bra in wear, one in the laundry, and one ready to go. We recommend purchasing at least five, since many people don't do laundry every day.

Use the size calculator on our website and watch our “How to Measure Yourself” video to find your size. NOTE: for the most accurate fit, please wear your best-fitting bra while measuring yourself.

With regular rotation, bras typically last 6–9 months. Perspiration, body oils, lotion, and perfume can break down fibers over time, so we recommend laundering your bra after 2-3 wear to help it last longer.

It is suggested that each time the bra is worn to air dry it and use a different bra the next day. This will allow the bra to recover after wearing the garment all day the previous day. 

Our product line is designed and manufactured specifically for women recovering from illness or living with hand mobility challenges. Seams are hidden or eliminated to help prevent skin irritation, and front Velcro® closures make dressing and undressing easier.

Innovation and thoughtful technology. Our seamless Front-Zipper bra and bottoms are made with USA yarn that wicks moisture away from the body to keep skin dry. The seamless technology avoids rough seams. 

Our Easy-Open and Easy-On bras are made using two-ply panels from a breathable cotton blend fabric. The front-closure design allows the bras to open completely making it easier for the wearer to dress and undress by themselves.

Seamless technology allows a garment to be knitted with shaping built in, rather than cut and sewn. Seamless garments are typically cut only at the neckline and armholes. We took this further by adding a center-front opening to make our bras easier to put on and secure — all while using seamless technology to reduce skin irritation and meet our customers' needs.

Hidden, flat seams significantly reduce the skin irritation often caused by bulky or scratchy seams in conventional underwear — like side seams or decorative stitching that can rub and irritate. Our seam finishes are hidden between two layers of fabric, so nothing scratches your skin.

The yarns used in our zipper bra and bottoms have built-in moisture management that won't wash out over time. One important note: avoid using fabric softener when laundering these garments.

ZIPPER BRA

Yes. Our garments are made for machine wash and dry without the need of a lingerie bag. Please follow the care instructions on your bra's label and packaging or refer to our website under each product category. 

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Be sure Velcro® closures are fastened before washing to avoid damaging other garments in the same load.

Call us at 214-705-0408 with any questions or concerns, or email us at CSR@Freshcomfortinc.com. You can also find our contact information throughout our website.

We offer a 30-day return policy. Garments must be unworn and unaltered, with hang tags attached, and returned in their original packaging for a full credit, less shipping charges. See our full return policy for details. If you've already used the garment and have questions, please contact customer service at 214-704-0508.

Once your order ships, you'll receive an email notification with a tracking number so you can see where your package is and when it's expected to arrive.

Orders are processed and shipped within 48 hours on normal business days (please allow extra time during holidays). Rush orders received before 2:00 PM Central Time are processed the same day M-F. During the holidays the warehouse is closed and your order will ship when the warehouse reopens. 

Yes. We take every precaution to keep your information secure. See our privacy policy for more details.

PRIVACY POLICY

Fresh Comfort is a small business, and we offer free shipping on orders of $58 or more. Customers are responsible for return shipping fees, and a $8.95 return processing fee will be deducted from the return credit.